软件评估、度量与最佳方法 英文本【2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载】

软件评估、度量与最佳方法 英文本PDF格式电子书版下载

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CHAPTER 1 INTRODUCTION1

Protecting and Comparing Confidential Data4

International Country and City Codes7

Using Standard Industry Classifications(SICs)for Software Studies8

A Taxonomy of Software Projects for Benchmark and Assessment Studies12

CHAPTER 2 SOFTWARE PROCESS ASSESSM ENTS21

The Origins of Software Process Assessments24

The SEI Assessment Approach29

The SPR Assessment Approach34

Pattern ofClientStrengths(Better than Average Performance)40

Pattern ofAverage Results(Average Performance Within Industry)40

Pattern of Client Weaknessess(Worse than Average Performance)42

Correlating the SEI and SPR Scoring Systems45

Readings and References on Software Assessments47

CHAPTER 3 SOFTWARE BENCHMARKS AND BASELINES51

Benchmarks and the Problem of Size Metrics67

Benchmarking Software Costs84

Hazards of Using Project-Level Data for Software Benchmark Studies93

Hazards of Mailed Surveys for Software Benchmark Studies96

Moving to Activity-Based Software Benchmark Data97

Software Quality Benchmarks99

Software Baselines105

Readings and References on Software Benchmarks and Baselines108

CHAPTER 4 THIRTY-SIX KEY FACTORSFOR SOFTWARE ASSESSMENT AND BENCHMARK STUDIES115

Software Classification Factors116

Project-Specific Factors117

Sociological Factors118

Technology Factors118

Ergonomic Factors119

International Factors120

Readings and References on Factor Analysis122

CHAPTER 5 IDENTIFYING SOFTWARE BEST AND WORST PRACTICES127

Factors That Influence Software Development Productivity132

Factors That Influence Software Maintenance Productivity136

Patterns of Positive and Negative Factors139

Readings and References on Software Best and Worst Practices141

CHAPTER 6 SOFTWARE PROCESS IMPROVEMENTS143

Annual Tactical and Strategic Software Improvement Plans145

Annual Software Progress Report146

The Six Stages on the Path to Software Excellence146

Stage 0:Software ProcessAssessment,Baseline,andBenchmarks147

Stage 1:Focus on Management Technologies149

Stage 2:Focuson Software ProcessesandMethodologies151

Stage 3:FocusonNewToolsandApproaches152

Stage 4:Focus on Infrastructure and Specialization154

Stage 5:FoCus on Reusability154

Stage 6:FocusonIndustryLeadership155

The Costs,Timing,and Value of Process Improvements156

Readings and References on Software Process Improvements160

CHAPTE 7 RBENCHMARKS AND BEST PRACTICES FOR MIS SOFTWARE PROJECTS165

MIS Applications and Corporate Databases167

Lack of Data Metrics168

MIS and Enterprise Resource Planning169

MIS Applications,the Euro,and the Year 2000169

MIS Technologies170

Diverse Origins of Information Systems and Systems Software174

MIS Demographics178

MIS Benchmarks183

MIS Software Successes and Failures192

MIS Success Factors196

MISFailureFactors196

Best Technical Practices for MIS Software197

Best Project Management Practices for MIS Software198

Best Requirements-Gathering and Analysis Practices for MIS Software201

Best Design and Specification Practices for MIS Software203

Best Coding Practices for MIS Software205

Best Reusability Practices for MIS Software207

Best Change Control Practices for MIS Software208

Best User Documentation Practicesfor MIS Software209

BestQuality ControlandPretestDefect RemovalPracticesforMISSoftware210

BestTestingPracticesandToolsforMISSoftware212

BestMaintenanceandEnhancementPracticesforMISSoftware213

Best Personnel Practices for MIS Software214

BestStaffHiringPracticesforMISSoftware215

BestStaffTrainingandEducation PracticesforMIS Software216

BestManagementTrainingandEducation PracticesforMIS Software217

BestPractcesforSpecialization in theMIS SoftwareDomain219

Best Compensation andSalaryPracticesforMISSoftware219

BestPractices in OfficeErgonomicsforMIS Software220

BestPracticesin OrganizationalStructuresforMIS Software221

BestPractices forEmployeeMoralein MIS Software223

BestWorkPatternsandOvertime UtilizationPracticesforMISSoftware225

BestPracticesforMinimizingMIS StaffTurnoverRates226

Summary and Conclusions on MIS Software227

Readings and References for MIS Software229

CHAPTER 8 BENCHMARKS AND BEST PRACTICES FOR OUTSOURCED SOFTWARE235

The Growth of International Outsourcing239

Choosing Outsourcing or In-house Development243

Minimizing the Risks of Disputes between Outsource Contractors and Their Clients251

Outsourcing Technologies255

Outsource Demographics260

Outsource Benchmarks266

Outsourcing Successes and Failures275

Outsourcing and Contract Software Success Factors279

Outsourcing and Contract Software Failure Factors280

Best Technical Practices for Outsourced Software280

Best Project Management Practices for Outsourced Software282

Best Requirements-Gathering and Analysis Practices for Outsourced Software285

Best Design and Specification Practices for Outsourced Software288

Best Coding Practices for Outsourced Software289

Best Reusability Practices for Outsourced Software291

Best Change Control Practices for Outsourced Software294

Best User Documentation Practices for Outsourced Software295

Best Quality Control and Pretest Defect Removal Practices for Outsourced Software297

Best Testing Practices and Tools for Outsourced Software299

Best Maintenance and Enhancement Practices for Outsourced Software301

Best Personnel Practices for Outsourced Software302

Best Staff Hiring Practices for Outsourced Software303

Best Staff Training and Education Practices for Outsourced Software304

Best Management Training and Education Practices for Outsourced Software305

Best Practices for Specialization in the Outsource Software Domain307

Best Compensation and Salary Practices for Outsourced Software307

Best Practices in Office Ergonomics for Outsourced Software308

Best Practices in Organizational Structures for Outsourced Software309

Best Practices for Employee Morale among Outsource Vendors311

Best Work Patterns and Overtime Utilization for Outsourced Software313

Best Practices for Minimizing Outsource Staff Turnover Rates314

Summary and Conclusions on Outsourced Software315

Readings and References for Outsourced Software316

CHAPTER 9 BENCHMARKS AND BEST PRACTICES FOR SYSTEMS SOFTWARE321

Systems Software Demographics323

Systems Software Benchmarks329

Systems Software Successes and Failures341

Systems Software Success Factors343

Systems Software Failure Factors344

Best Technical Practices for Systems Software348

Best Project Management Practices for Systems Software349

Best Requirements-Gathering and Analysis Practices for Systems Software353

Best Design and Specification Practices for Systems Software355

Best Coding Practices for Systems Software357

Best Reusability Practices for Systems Software360

Best Change Control Practices for Systems Software363

Best User Documentation Practices for Systems Software364

Best Quality Control and Pretest Defect Removal Practices for Systems Software366

Best Testing Practices and Tools for Systems Software371

Best Maintenance and Enhancement Practices for Systems Software372

Best Personnel Practices for Systems Software374

Best Staff Hiring Practices for Systems Software375

Best Staff Training and Education Practices for Systems Software377

Best Management Training and Education Practices for Systems Software378

Best Compenstation and Salary Practices for Systems Software380

Best Practices for Specialization in the Systems Software Domain380

Best Practices in Office Ergonomics for Systems Software381

Best Practices in Organizational Structures for Systems Software383

Best Practices for Employee Morale in Systems Software386

Best Work Patterns and Overtime Utilization for Systems Software388

Best Practices for Minimizing Staff Turnover Rates389

Summary and Conclusions on Systems Software391

Readings and References for Systems Software391

CHAPTER 10 BENCHMARKS AND BEST PRACTICES FOR COMMERCIAL SOFTWARE399

Special Issues and Technologies for Commercial Software401

Commercial Software Demographics408

Commercial Software Benchmarks413

Commercial Software Successes and Failures424

Commercial Software Success Factors427

Commercial Software Failure Factors428

The Microsoft Pattern429

The Emergence of the ISO 9000-9004 Standards432

Best Technical Practices for Commercial Software432

Best Project Management Practices for Commercial Software433

Best Requirements-Gathering and Analysis Practices for Commercial Software436

Best Design and Specification Practices for Commercial Software438

Best Coding Practices for Commercial Software439

Best Reusability Practices for Commercial Software441

Best Change Control Practices for Commercial Software442

Best User Documentation Practices for Commercial Software443

Best Quality Control and Pretest Defect Removal Practices for Commercial Software446

Best Testing Practices and Tools for Commercial Software448

Best Maintenance and Enhancement Practices for Commercial Software450

Best Personnel Practices for Commercial Software453

Best Staff Hiring Practices for Commercial Software454

Best Staff Training and Education Practices for Commercial Software455

Best Management Training and Education Practices for Commercial Software456

Best Practices for Specialization in the Commercial Software Domain457

Best Compensation and Salary Practices for Commercial Software458

Best Practices in Office Ergonomics for Commercial Software459

Best Practices in Organizational Structures for Commercial Software460

Best Practices for Employee Morale in Commercial Software461

Best Work Patterns and Overtime Utilization for Commercial Software463

Best Practices for Minimizing Staff Turnover Rates in the Commercial Software Domain463

Summary and Conclusions on Commercial Software465

Readings and References for Commercial Software465

CHAPTER 11 BENCHMARKS AND BEST PRACTICES FOR MILITARY SOFTWARE473

Military Software Technologies and Special Problems475

The Software Engineering Institute479

The Airlie Council482

Military Software Demographics483

Military Software Benchmarks488

Military Software Successes and Failures499

Military Software Success Factors500

Military Software Failure Factors501

Best Technical Practices for Military Software505

Best Project Management Practices for Military Software505

Best Requirements-Gathering and Analysis Practices for Military Software509

Best Design and Specification Practices for Military Software512

Best Coding Practices for Military Software514

Best Reusability Practices for Military Software516

Best Change Control Practices for Military Software519

Best User Documentation Practices for Military Software520

Best Quality Control and Pretest Defect Removal Practices for Military Software522

Best Testing Practices and Tools for Military Software524

Best Maintenance and Enhancement Practices for Military Software526

Best Personnel Practices for Military Software527

Best Staff Hiring Practices for Military Software529

Best Staff Training and Education Practices for Military Software529

Best Management Training and Education Practices for Military Software530

Best Practices for Specialization in the Military Software Domain532

Best Compensation and Salary Practices for Military Software533

Best Practices in Office Ergonomics for Military Software533

Best Practices in Organizational Structures for Military Software535

Best Practices in Employee Morale in Military Software537

Best Work Patterns and Overtime Utilization for Military Software539

Best Practices for Minimizing Military Staff Turnover Rates540

Summary and Conclusions on Military Software541

Readings and References for Military Software543

CHAPTER 12 BENCHMARKS AND BEST PRACTICES FOR END USER SOFTWARE551

End User Software Demographics554

End User Benchmarks555

End User Software Successes and Failures559

End User Software Success Factors561

End User Software Failure Factors561

Best Technical Practices for End User Software562

Best Personnel Practices for End User Software563

Readings and References for End User Software564

Appendix—SPR Questionnaire for Assessments,Benchmarks,and Baselines567

Glossary609

Complete List of Readings and References623

Index633